Customer Terms and Conditions

1. Introduction

Welcome to EXOGENIQUE. These terms and conditions govern your use of our website and your interactions with our products and services. By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Acceptance of Terms
By accessing our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including any additional guidelines or rules applicable to specific services or features. If you do not agree to these terms, please do not use our website.

3. Ordering and Purchasing
a. Placing Orders: Orders can be placed through our website following the designated process. By placing an order, you make an offer to purchase our products subject to these terms and conditions.

b. Pricing and Payment: All prices displayed on our website are in Korean won and are subject to change without prior notice. Payment for orders can be made through the available payment methods specified on the website.

c. Shipping and Delivery: We strive to process and ship orders promptly. Delivery times may vary depending on your location. Shipping costs and estimated delivery times will be provided during the checkout process.

4. Product Information

a. Product Descriptions: We make every effort to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, reliable, or current.

b. Pricing Errors: In the event that a product is listed at an incorrect price or with incorrect information due to a typographical error or an error in pricing or product information, we reserve the right to cancel or refuse any orders placed for that product.

5. Returns and Refunds

Please refer to our Returns and Refunds Policy, available on our website, for detailed information on our procedures, eligibility criteria, and any associated costs for returns, exchanges, and refunds.

6. Intellectual Property

a. Ownership: All content on our website, including text, graphics, logos, images, product names, and trademarks, is the property of EXOGENIQUE and is protected by applicable copyright and intellectual property laws.

b. Usage Restrictions: You may not reproduce, modify, distribute, transmit, display, perform, or otherwise use any part of our website or its content without prior written permission from EXOGENIQUE.

7. Privacy Policy

Please review our Privacy Policy, available on our website, to understand how we collect, use, store, and protect your personal information.

8. Limitations of Liability

a. Disclaimer: Our website and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, whether express or implied, regarding the operation, availability, or accuracy of our website or the content.

b. Limitation of Liability: In no event shall EXOGENIQUE be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.

9. Governing Law and Dispute Resolution

These terms and conditions shall be governed by and construed in accordance with the laws of Republic of Korea. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Republic of Korea.

10. Modifications

We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes your acceptance of the revised terms and conditions.